AIG wanted to make their insurance offerings more modern, so in 2007 they bought out 21st Century’s online service, and in 2008 auto insurance provider AIG Direct was officially rebranded as 21st Century Insurance. Through them, you can still get the same quality insurance products and support that were a hallmark of AIG throughout its 90+ years of service. One of AIG’s biggest claims to fame is their expansive coverage; the same is true of 21st Century. Not only do they cover all 50 states, but they also cover approximately 130 countries and foreign jurisdictions.
21st Century puts special emphasis on the quality of their customer relations; a commitment that’s reflected in their slogan, “Just Right. Just for You.” Their mission statement stresses a desire to match each customer with their ideal insurance package, as they believe many non-21st Century customers have been mislead by their insurance providers and are currently paying for insurance programs that don’t really meet their needs.
21st Century offers all of the most common automotive insurance options–primary liability, collision, comprehensive and medical coverage. They also offer a handful of speciality services like classic auto insurance and auto mechanical breakdown insurance. 21st Century has their own drivers assistance program called Security Advantage. Through Security Advantage, you can get 24/7 roadside assistance, identity theft protection, and emergency medical assistance while traveling. Bargain hunters can save money by fulfilling all of their insurance needs with 21st Century since they also offer several forms of homeowner, rental, disaster and health insurance.
The 21st Century site makes finding your ideal coverage amount and type easy thanks to a number of complimentary features like their quick quote search and coverage advisor. The site’s Resource Center offers answers to 240 of their most commonly asked questions. Here you can find a 21st Century insurance provider in your state, explore payment options, get step-by-step instructions on how to make important account changes, and even access special discounts for your state.
In April of 2009, AIG’s 21st Century Insurance company was sold to the Farmers Insurance Group. Thus far, Farmers has made few changes to the company and has shown little desire to merge 21st Century with their existing Farmers automotive insurance program.
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